Contact

Got a question before you buy?

Check the FAQ on the product page first — most sizing, usage and shipping questions are answered there. Can't find what you need? Email us and we'll come back to you.

Email: loovi.support@gmail.com
Hours: Monday–Friday, 9am–5pm AEST

If you're stuck between Small and Large, send us two measurements — around the chest at its widest point, and along the back from the base of the neck to the base of the tail — and we'll tell you which one to order.